Entrenchment Banker

Job Description

To execute all Personal Banking entrenchment activities and meet set Key Performance Indicators (KPIs) (e.g., activation, onboarding, cross-sell, retention, etc.) through an outbound and/or virtual capability in order to reduce client attrition and improve on doing more with Personal Banking clients. To improve client experience through entrenchment.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce or equivalent

Experience Required
Personal Banking
Personal and Private Banking
3-4 years
Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.