International — Tanzania
Standard Bank · Software & IT
Information Technology Service Desk Consultant
Job Description
To provide first and second line technical support to internal staff. The ideal candidate should be equipped with an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of IT related problems, which may range from straightforward to more complicated technical issues.
Qualifications
Type of Qualification: Bachelors' Degree
Field of Study: Information Technology, Computer Science/Engineering
Licenses/Certifications: ITIL Foundations v4/v5, CompTIA A+ Certification
Experience Required
Delivery Enablement
Technology
3-4 years' experience in IT Helpdesk and Technical support and Desktop Support. Engagement experience with retail banking or commercial banking customers to provide transactional execution services and to provide information on the bank's products.
You'll apply on the bank's own system. We never handle applications or CVs.