Sales Team Leader

Job Description

To lead, coach, and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth, customer acquisition, and relationship deepening within the Personal & Private Banking business. The role is responsible for delivering business performance through effective sales execution, exceptional customer experience, people leadership, and adherence to risk and compliance standards.

Qualifications

Type of Qualification: First Degree

Experience Required
3-4 years

• Proven sales track record within the financial services industry, with strong proactive business development and client acquisition capabilities, complemented by effective stakeholder management experience
• Experience in any supervisory role will be an added advantage.

Behavioural Competencies:

• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Team Working
• Upholding Standards

Technical Competencies:

• Attitude of Customer Experience
• Banking Process & Procedures
• Client Retention
• Customer Understanding
• Mind of Customer Experience
• Risk Identification